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Modern Architecture
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At Kateri O'Grady Consulting, we understand the importance of focusing on your business goals and driving growth. That's why our team is dedicated to providing comprehensive operational support, regardless of industry, to help you achieve success. Let us handle the details so you can concentrate on what matters most.

Services

Kateri O'Grady Consulting works with all industries, providing a range of services for your operational needs. Whether you require a fractional COO or project-focused assistance, we have got you covered. Let us help you streamline your operations and achieve your business goals.

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Fractional COO

Looking for an experienced executive to help you run your business? Consider hiring a Fractional COO. We are seasoned professionals who can optimize your processes, drive growth, and provide cost-effective management and leadership experience on a part-time or temporary basis. With our expertise, you can focus on your core business while we take care of the day-to-day operations, saving you time to focus on the success of your business. Contact us today to learn more about how we can help your business thrive.

Operations management involving business process and workflow, problem solving, high perfo

Process Improvement

At our company, we specialize in process improvement. Our team of experts analyzes and enhances your business processes to make them faster, more efficient, more reliable and scalable. Our goal is to help your company achieve optimal performance and success.

Performance Meeting

Talent Review & Assessment

We believe that a company's success is directly linked to the success of its team. That's why we work closely with functional SMEs and hiring managers to identify the essential skills, abilities, work behaviors, and traits required for success. Our talent assessments help to identify skills gaps and opportunities, while our performance appraisals and improvement strategies help to guide your team towards success.

Success Stories

At Kateri O'Grady Consulting, we pride ourselves on delivering-quality work that speaks for itself. Our team is dedicated to providing timely and scalable solutions through connections, collaboration, and a deep understanding of our clients' needs. Trust us to help you achieve your desired end result.

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Transformed & drove
national operations

  • Transformed and drove increased efficiency to the bottom line of one of one of the largest revenue generating business units at the company.  This was accomplished through leading several strategic initiatives that fueled the business operations including people, process, and technology.

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  • Established and built award winning digital business team. Served as Business Operations and People Leader for a high growth practice of 200+ professionals to drive digital transformation, optimization, strategy, and innovation for Fortune 500 companies. Partnered with the Head of the Digital practice to develop processes and institute recruiting practices to attract top talent.

Led & implemented processes & people management post acquisitions

  • Grew practice from 10 to 200+ employees within two years through talent recruitment, integration of existing businesses, and acquired company.​​​

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  • Tax integration leader for acquisition, focused on managing operations and people matters.

Revamped &
reorganized billing

 

  • Strengthened firm’s financials by reorganizing billing team structure to enable scalable growth; developed and implemented improved reporting processes and automation capabilities, decreasing WIP by over 50%

Talent planning, assessment & management

  • Developed analyses to identify headcount needs and skill set gaps to be leveraged firmwide.

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  • Partnered with Management and Recruiting to assess headcount and determine recruiting priorities.

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  • Overhauled recruitment process to focus on creative talent that aligned with digital team needs; expanded college recruiting to include schools with strong UX and UI programs.

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  • Transformed and led performance review process that aligned with digital team capabilities versus requirements for business consultants; oversaw 200+ creative professional reviews.

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  • Managed a team of twenty resource managers nationally.

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  • Oversaw internal staffing, career development and succession planning for 2,000 employees. Spearheaded the development and execution of annual resource strategy and communication.

Developed & managed
KPI & pipeline reporting

  • Established and implemented revenue, financial, and headcount strategies; determined revenue goals per partner to accomplish strategic business growth and headcount needs.

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  • Managed revenue pipeline projections by tracking new business prospects, estimating closing dates, and assigning staff to close deals and manage new accounts.

Invest in professional development

  • Designed and implemented a targeted professional development program relevant to the digital team, utilizing internal and external resources.

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  • Shaped a culture of collaboration and integration by meeting with 100+ new hires, encouraging feedback on projects, and focusing on career development, contributing to less than 5% turnover.

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Our 
Value

Our Value

Kateri O'Grady Consulting is a client-focused company that provides customized solutions for your business needs. With over 20 years of experience in operations, we collaborate with you to achieve your goals. We understand that each company is unique, and we take a listening approach to address your challenges and goals. Let us help your company optimize your business operations!

What People Say

Tifphani White-King

National Tax Leader

"Kateri O’Grady helped transform and drive increased efficiency to the bottom line of one of our largest revenue generating business units.  
How did she do this?  Well, Kateri successfully led several strategic initiatives that fueled our business operations including people, process, and technology. What’s her proverbial secret sauce? Kateri is a people person.  She works collaboratively with all types of personalities ~ even those may be a little challenging.  She also quickly learns how, who, when and what motivates teams to not just work but work successfully and collaboratively. She knows process, too, across various industries, disciplines, and sectors. She vets and challenges processes to ensure they serve as value add, enhance the supply chain, and optimally feed the delivery model of any business. Kateri also is also fluent in a plethora of technology platforms.  What she does not know, she will learn fast! Further, her keen observations, adept skillset, and ability to influence ~ alongside her agile management and disciplined leadership style helped to deliver the desired outcomes of our targeted ambition.  
Kateri’s discerning cultural awareness and sensitivity was a bonus ~ especially considering our team’s deep global footprint. I would 100% entrust Kateri O’Grady Consulting with any project (large or small; local or global) confidently knowing she will innovate, deliver, and get the job done right!”

Michael Barton

CFO

"I first met Kateri while interviewing for a different role, and even without a defined position, she made an incredible impact from day one. She dove into the business, identifying key strategic priorities and redesigning processes where needed. Kateri has a natural ability to connect with people, quickly building relationships that allowed her to truly understand the business's needs. Her leadership was evident when she stepped in to lead a team on an interim basis, earning their trust and tackling challenges head-on. I look forward to having the opportunity to work with Kateri in the near future."

Christine Escribano

Owner of

Cherry Home Designs

"As a new entrepreneur and small business owner, Kateri has been an invaluable resource and asset for my business. Through her experience building and operationalizing companies, she provides invaluable guidance, advice and connections to her vast network. From helping architect my first team offsite, to leading a competitive evaluation, developing a team skill gap assessment, helping structure a business partnership, she continues to show up, be a sounding board and partner in the growth of my business."

David Livitt

Global Tax Partner

"I had the pleasure to work with Kateri when she led a talent management and operation excellence transformation project.  Kateri's style made it very easy to buy-in to the goals of the project, clearly aligning these to my area of responsibility as well as clearly communicating the deliverables and overseeing the desired project outcome.  At ease with senior leadership and the workforce, Kateri brings extensive insight, expertise and a human-touch to challenging projects.  She has helped me challenge my own management style and I still check-in when I'm stuck on what to do next! Thank you for making challenging projects both fun and rewarding to participate in!"

CONNECT WITH US!

Let's meet! Schedule a 30-minute introduction call here.

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